NAPS

Privacy Policy

Privacy Policy

Last Updated: [Date – e.g., June 3, 2025]

This Privacy Policy describes how [NAPS] (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit, use, or make a purchase through our website naps.ltd (the “Site”). We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Introduction

[NAPS] is a platform that aggregates property rental listing data from various third-party portals, providing users with a consolidated view of available properties. We use a WordPress plugin to assist with our GDPR compliance efforts and process payments securely through a third-party cloud service.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR), the data controller of your personal data is:

NAPS, ltd

100 Kanalstr. Amsterdam, NL

info@naps.ltd

3. Information We Collect

We collect various types of information to provide and improve our services to you.

  • Information You Provide Directly:
    • Account Information: When you create an account, we collect your name, email address, and password.
    • Payment Information: When you make a payment for premium features or services, we collect billing details such as your name, billing address, and payment card information. Please note: We do not directly store your full payment card details on our servers. This information is securely processed and stored by our third-party payment processor, which employs industry-standard security measures and encryption.
    • Communications: When you contact us directly (e.g., via email or contact forms), we collect the content of your communications and your contact information.
    • User Submissions: Any information you voluntarily submit to the Site, such as saved searches or favorited listings.
  • Information Collected Automatically (via WordPress Plugin and Analytics):
    • Usage Data: We collect information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Our WordPress GDPR compliance plugin helps manage cookie consent.
  • Information from Third-Party Sources:
    • Property Listing Data: We aggregate property listing data from various public and private rental portals. This data typically includes property descriptions, images, rental prices, locations, and contact information for the original lister (e.g., real estate agents or landlords). We do not collect personal data from these third-party sources unless explicitly provided by you through our platform (e.g., if you choose to inquire about a property through our system).

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Service: To operate, maintain, and improve the functionality of the Site, including aggregating and displaying property listings.
  • To Manage Your Account: To create and manage your user account, provide customer support, and send you service-related communications.
  • To Process Payments: To process your transactions and manage your subscriptions to premium features through our secure third-party payment processor.
  • To Personalize Your Experience: To remember your preferences and settings, and to provide you with a more tailored Browse experience (e.g., saved searches, recommended properties).
  • To Communicate with You: To send you updates, newsletters, marketing and promotional materials (with your consent where required), and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
  • For Analytics and Improvement: To understand how users interact with our Site, analyze trends, and improve our services, features, and user interface.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activity.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

5. Legal Basis for Processing (GDPR)

We will only process your personal data where we have a lawful basis to do so under GDPR, which may include:

  • Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., creating an account, processing payments).
  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, security, marketing).
  • Consent: Where you have given explicit consent for specific processing activities (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

6. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These include:
    • Payment Processors: for secure payment processing.
    • Hosting Providers: For hosting our website and data.
    • Analytics Providers: Such as Google Analytics, to monitor and analyze the use of our Service.
    • Email Marketing Services: For sending newsletters and promotional communications (if applicable and with your consent).
    • WordPress GDPR Plugin: Our GDPR compliance plugin may interact with other services to manage consent and data subject requests.
  • Third-Party Property Portals: While we aggregate data from them, we do not directly share your personal information with these portals unless you explicitly initiate contact or inquiry through our platform that requires us to forward your details (e.g., if you click a “Contact Agent” button that links directly to their site).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend the rights or property of [NAPS].
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide you with our services.
  • Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period before we can delete them).
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

8. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

  • Payment Information: Payment processing is handled, which employs industry-standard encryption and security protocols (e.g., SSL/TLS) to protect your financial information. Your payment data is encrypted both in transit and at rest on their secure cloud servers.
  • Other Data: We use a combination of physical, electronic, and procedural safeguards to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Your Data Protection Rights (GDPR)

Under the GDPR, you have certain rights regarding your personal data. Our WordPress GDPR compliance plugin assists us in fulfilling these rights. You have the right to:

  • The Right to Access: Request a copy of the personal data we hold about you.
  • The Right to Rectification: Request that we correct any inaccurate or incomplete personal data we hold about you.
  • The Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data under certain conditions.
  • The Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
  • The Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Object: Object to our processing of your personal data, under certain conditions.
  • Rights in Relation to Automated Decision Making and Profiling: Object to decisions being taken solely based on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request within one month.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data, including personal data, to GoDaddy’s datacenters and process it there.

Where we transfer your personal data outside the EU/EEA, we ensure that appropriate safeguards are in place to protect your data, such as relying on adequacy decisions, standard contractual clauses, or other legally recognized mechanisms.

11. Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@naps.ltd
  • By visiting this page on our website: naps.ltd/#contact
  • By mail: 100 Kanalstr. Amsterdam, Netherlands